Sunday, January 10, 2010

Mercedes Benz told to pay Rs five lakh compensation

New Delhi: A consumer court has ticked off automobile manufacturer Mercedez Benz for delivering a "defective" car to a buyer and directed it to pay Rs five lakh as compensation to him.

"It is regrettable that such an automobile manufacturer has adopted a practice to sell their cars in India by issuing glorifying advertisements about the performance of their vehicle," the National Consumer Commission, comprising members Justice R K Batta and P D Shenoy, said.

The Commission made the observation while awarding a compensation of Rs five lakh to the consumer.

"The complainant had purchased this car to enjoy the feel of a new car of world standard. Persistent defects clearly show that the car was a defective piece which had to be sent constantly for repairs," the panel said.

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